Change Management in City Government

I visited three City Managers in the Minneapolis/St Paul area on Wednesday this week. Molly McDonald of Fritz Partners had set up the appointments on the back of her success implementing Measurable Management with the City of Waconia MN. Each of these meetings revealed that these particular forward thinking city administrators recognized the need to change the culture within their departments in order to effectively initiate change that will benefit their citizens.

They were very attracted to Measurable Management because of it's success in other cities such as Tulsa OK, Iowa City IA and the City of Marshalltown IA but also the financial guarantee of over 100% return on investment was appealing given obvious budget restrictions.

All were interested in a facilitated pilot program to be followed by a corporate license that will allow them to deliver the program internally using their own facilitators. Marshalltown IA have already delivered two Measurable Management programs using their own people. The Mayor in Marshalltown said he likes the fact that they are seen by the public to be doing the work themselves rather than asking "What are you guys doing if consultants are doing all the work?"

For more details simply click on the title of this post.