Harold is the original owner of the company and started it because he lived in a small town that created its own Fire Department and they needed a fire truck so he built one.
Hopefully if his company decide to implement Measurable Management we may get to help them to continue their fairytale success story by becoming the No.1 manufacturer of fire trucks in the USA.
Most small companies are fire fighting for the wrong reasons. It's great to see success stories like this.
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