This article from the Havard Business Review Blog Network supports what most of us who live and breathe Measurable Management have been saying for so long. "The more you hardwire a company on total quality management the more it is going to hurt breakthrough innovation". Take a close look at the concluding paragraphs titled "Asses the impact on company culture".
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To read the article click the link below and then return to this page to post your own comments.
Its Time to Rethink Continuous Improvement
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